26 Marzo 2015

Policy

PoliticaCommerciale

CHECK-IN: from 2:30 pm until 11:00 pm

You can have your room available from 9:30 am (early check-in), with a little  charge of € 20.00, 24 hrs advance booking required

CHECK-OUT: until 10:30 am
EASY LEAVE (late check-out) surcharge of € 20.00 until 3:00 pm. From 3:00 pm onwards with ordinary room rate, 24 hrs advance booking required.

Please book in advance your early check-in or late check-out, otherwise will be subject to effective availability

Reservation Terms:

Guaranteed reservation by credit card has to be made by:
– A – reservation form
B – send a copy of Credit Card front page

Cancellation policy:

The cancellation term, for bookings up to 3 rooms, is 2 days.
For periods concomitantly with national events, or for bookings of more than 3 rooms, is 5 days.
For periods concomitantly with international events, or for bookings of more than 6 rooms, is 15 days.
For bookings of more than 15 rooms, is 30 days.
No penalty for cancellation that comes before than cancellation terms.
If cancellation comes within cancellation terms, will be charged one night full price.

No Smoking Hotel

Sorry, pets are not allowed

Valid Documents at Check-In.

Dear Guest We remind you that:

  • We do not accept people without an identity document
  • Valid identity documents are:
    For people of Italian nationality
  • Identity card
  • Passport
  • Driving license (communicating residence for the new types of driving licenses)

For foreigners who are part of the European Union

  • Identity card
  • Passport

For foreigners who are not part of the European Union

  • Passport

INFO:

The Residence Permit is NOT a valid document for identification purposes, unless accompanied by an identity document: (Passport – Identity Card).

As all Hotels, we do not accept people under the age of 18 (eighteen) years old unless they are part of family, or are part of groups with a rapresentative adult group leader, and in any case they must provide an identity document (birth certificate, certificate of identity etc. etc.)

For further information: State Police – Questura